BATAIA - Terms & Conditions - Bataia
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Terms & Conditions


Our prices are shown in € (EURO). Prices do not include shipping costs delivery charges. Orders may be subjected to local taxes and/or import duties at your own expense.


The following payment methods are accepted:
- Bancontact 
- Visa
- Mastercard
- Belfius Direct


We aim to ship your order in the next business day. In busier periods however (sales, launches etc) this might take a little longer. Orders are not shipped or delivered on weekends and holidays. Once your order has dispatched, you will receive an email with a tracking number and shipping confirmation. 

All orders are shipped through Belgian express mail (BPost). 

Our prices are:
Belgium — €8,50 / Free for all orders above €100
France/Germany/Luxemburg/The Netherlands — €17 / Free for all orders above €150
Rest of EU — €35 / Free for all orders above €200
Non EU — €35 / Free for all orders above €400

We do not ship worldwide but in select non EU-country: Norway, Switzerland, USA, Canada, South-Africa and Australia.


To ensure a smoother shopping behaviour, all of our product pages include measurements and sizing advice. If you desire to return an item anyway, you can either exchange said item or request a full refund. Returned items must be sent back to us in original condition (no signs of wear or washing etc) and wrapped or packed in the original packaging. Items bought on sale can not be returned.

Please request a return form by contacting [email protected] and we will get back to you with further instructions. All return shipping costs are at the customers responsability. We cannot be held liable for any items or packages lost in transit. 

For our complete return procedures, please refer to the section Returns & Exchanges


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